Frequently Asked Questions

General Questions

What is included in the digital membership?

Our digital membership includes monthly access to faith-based printables geared towards kids ages 2-6, such as activities, decorations, and projects centered around saints and liturgical feast days.

How do I access the monthly printables?

Once you sign up, you’ll receive an email each month with a link to download the latest bundle of printables directly from our online portal. Alternatively, you can access the Member Portal here

What types of activities are included in the monthly printable bundles?

There is a variety each month. The activities include coloring pages, playdough mats, dot activities, sorting activities, crafts, and more, all designed to teach children about the Catholic faith in a fun and engaging way.

Subscription and Membership

How much does the subscription cost?

The cost of the subscription is $8 per month.

How do I sign up for the membership?

Simply click the “Join Now” button on the Member Login page, fill in your details, choose your subscription level, and you’re all set!

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time through your account settings on our online portal.

What happens if I miss a month? Can I still access previous bundles?

Yes, as a member, you have access to the month prior until the release of the new files for the following month. New content is uploaded by the 20th of each month. 

Technical Issues

I’m having trouble downloading the printables. What should I do?

If you’re experiencing technical issues, please contact us at [email protected] and we’ll assist you as soon as possible.

Do I need special software to view the printables?

Our printables are provided in PDF format, so you will need a PDF reader such as Adobe Acrobat Reader, which is free to download.

Content and Customization

Are the printables suitable for different age groups

While our printables are specifically designed for children ages 2-6, they can be adapted for slightly older children with a bit of creativity.

Can I request specific types of activities or themes for future bundles?

We welcome feedback and suggestions from our members! Please email us your ideas at [email protected] and we’ll consider them for future bundles.

Are there any additional resources available for parents?

Yes, we provide a variety of resources for parents, including tips for teaching faith, ideas for celebrating feast days, and a community forum where you can share experiences and ideas with other parents.

Payment

What payment methods do you accept?

We accept major credit cards.

Is my payment information secure?

Absolutely. We use Stripe, a trusted and secure payment processing platform, to handle all transactions. Your payment information is encrypted and securely processed.

How will I be billed for my subscription?

Your subscription will be billed monthly. The billing cycle starts on the date you subscribe.

When will I be charged for my subscription?

You will be charged immediately upon signing up for the subscription. For monthly plans, subsequent charges will occur on the same date each month.

Can I change my billing date?

Currently, we do not offer the option to change your billing date. Billing occurs on the date of your subscription.

How do I update my payment information?

You can update your payment information by logging into your account on our online portal and navigating to the My Account billing section. Here, you can enter new payment details.

What should I do if my payment fails?

If your payment fails, you will receive an email notification. Please update your payment information as soon as possible to avoid interruption of your subscription.

Do you offer refunds if I cancel my subscription?

We do not offer refunds for partial months. If you cancel your monthly subscription, you will retain access until the end of the current billing period. But please contact us if you have any further questions.

How can I view my billing history?

Your billing history is available in your account dashboard. Log in to your account and navigate to the billing section to view and download your invoices.